Our factory
Our customers
FAQ
1. How should i pay for my order ? what is the procession of this purchase ?
We accept TT by bank or other methods. You can do 30% prepayment at first, then we will start to make production.When the machine is ready , we will take pictures to you, and then you can do the balance.
I will send the machine to you after we got your payment.
2. How about your service after sales ? can your engineer speak fluent english ?
We offer the service from you got the machine, including how to install the machine,how to use machine, how to let machine work.,and so on. Usually ,we will teach you how to do by email or by skype our engineer who has many years of experience for cnc machine service . he can speak fulently in english .so he can slove the problem in short time.
3. Are you a factory or trading company?
We are the manufacturer . As only the machine made by ourself ,quality can be trusted, and most important thing is we can do better service after sales. we know how to fix the problem in each parts easliy. so welcome to visit our factory.
4. How long is the delivery time?
For standard machines, it would be 5-7 days; For non-standard machines and customized machines according to client s specific requirements, it would be 10 to 20 days.
5. How about the documents after shipment?
Aftershipment,will send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by client.
Welcome to our factory!
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